APR News

Retail Customer Service

March 23rd, 2017

FLSA status: Non-Exempt

Department: Sales

Reports to: VP of Sales & Marketing

Supervises: NA

Position Summary: Responsible for managing the overall activity for direct retail sales and customer support. Work with team members to promote the consumer experience with retail customers and/or assisting with APR Distributor service needs.

Qualifications required:

  • High School Diploma or its equivalent
  • 1-2 years call center/customer service experience
  • Basic computer literacy, specifically with Microsoft products, including Microsoft Office
  • Well-developed interpersonal and communication skills
  • Passion for the customer service industry
  • Basic automotive knowledge

Qualifications desired:

  • Volkswagen Group of America enthusiast and experience
  • Experience with open ERP and CRM systems

Essential functions and responsibilities:

  • Process online retail orders
  • Order status updates to end user
  • Manage retail communications and general info requests in a timely manner with retail customers over the phone and by email correspondence
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Learn new products and educate customers on new products
  • CRM data entry and customer profile updating
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; researching potential solutions; expediting correction or adjustment; following up to ensure resolution is complete, documenting the complaint, cause, and correction within CRM
  • APR Mobile product support to the end user
  • Participate in required company events and shows
  • Assist with scheduling …

APR Sets New S3 Record with the Stage 3+ EFR7163 Turbo Upgrade!

March 23rd, 2017

10.5@130 MPH

Details:

2015 Audi S3 2.0 TFSI S Tronic

APR Stage 3+ EFR7163 Turbocharger System
APR ECU Upgrade
APR TCU Upgrade
APR Fueling System
APR Intake System
APR Intercooler System
APR Exhaust System
APR Built Engine
APR Clutch Packs
Weight Reduction
Street Tires (Toyo R888R)
Sunoco GT260+

Montgomery Raceway Park
March 21st, 2017
1,625 Density Altitude

International Account Manager

March 23rd, 2017

FLSA Status: Exempt

Department: Sales

Reports to: VP of Sales and Marketing

Supervises: NA

Position Summary: The International Sales Representative oversees projects and business relationships with assigned accounts, exceeding customer’s expectations.

Qualifications required:

  • High School Diploma or its equivalent
  • 2-3 years call center/customer service, sales or related area experience
  • Experience with open ERP and/or CRM systems
  • Strong computer literacy, specifically with Microsoft products, including Microsoft Office
  • Well-developed interpersonal and communication skills
  • Passion for the customer service/sales industry
  • Basic automotive knowledge

Qualifications desired:

  • Volkswagen Group of America enthusiast and experience
  • VCDS and/or APR Mobile logging and diagnostics experience
  • International Sales Experience

Essential functions and responsibilities:

  • Oversee projects associated with assigned accounts, including but not limited to new development, community management, internal and external communication, support and maintenance issues.
  • Evaluate assigned account’s business processes and provide recommendations for automation and enhancements that generate additional revenue.
  • Collaborate with business development
  • Collaborate with development, marketing, support, community management and QA to ensure the successful launch and acceptable performance of solutions
  • Identify revenue opportunities within assigned accounts and their community through communications, programs and other activities as needed, collaborating with marketing, community management, business development and support.
  • Act as liaison for internal and external communication with assigned accounts. Manage ongoing conference calls and ensure a positive relationship with assigned accounts. Provide regular status reports and manage task lists …

APR Sets New S4 Record with the 3.0 TFSI Ultracharger!

March 22nd, 2017

With the release of our new Ultracharger Throttle Body Upgrade for the 3.0 TFSI S4 and S5, it was time to share what we could do in the quarter mile. We managed a best time of 11.01 and a best trap speed of 125 MPH!

Details:

2012 Audi S4 (B8) 3.0 TFSI S Tronic
APR ECU Upgrade – Stage 2+ Ultracharger
APR TCU Upgrade
APR Ultracharger Throttle Body Upgrade
APR Supercharger Drive Pulley
APR Supercharger Crank Pulley
APR Coolant Performance System
APR Intake System
2.5” Exhaust System with Testpipes
Street Tires
Full Interior
Sunoco GT260 Plus
Montgomery Raceway Park
March 21st, 2017
1,275 FT Density Altitude (Best run)

Production Welder

March 21st, 2017

FLSA status: Non-Exempt

Department: Production

Reports to: Production Manager

Supervises: NA

Position Summary: The Production Welder is capable of performing a variety of welding functions.  The individual should be familiar with and capable of using various types of welding equipment. A welder is also required to perform other miscellaneous tasks, as supervision deems necessary.

Qualifications required:

  • High School Diploma or its equivalent
  • At least 3-6 months welding experience

Qualifications desired:

  • Certified forklift operator
  • Aluminum Welding experience
  • Experience working in Automotive Manufacturing
  • Welding certificate

Essential functions and responsibilities:

  • Performs work orders as assigned by department supervisor
  • TIG welding Stainless Steel and Aluminum
  • Cuts, clips, hooks or otherwise assembles the materials to produce sub-assemblies or finished product from raw materials.
  • Attach appropriate labels and tags to products and packages
  • Pack finished goods into correct packages and boxes
  • Notify supervisor of any mechanical or material issues.
  • Place finished goods on the designated pallet
  • Put received inventory into correct locations
  • Internal inventory cycle counts
  • Maintain a clean and safe work area

Success factors/job competencies:

  • Thoroughness
  • Teamwork
  • Time Management
  • Attend work on a regular and predictable basis
  • Complete assigned task in a safe manner and in a constant state of alertness
  • Uphold company policies, including the anti-harassment program
  • Work in a cooperative manner with managers, supervisors, coworkers, customers and the public
  • Uphold the highest standard of integrity, honesty and ethical behavior
  • Work effectively and efficiently under product deadlines
  • Maintain …

Volkswagen of Oshkosh is Now an Official APR Plus Dealer!

March 20th, 2017

oshkosh-vw-banner

Volkswagen of Oshkosh is now an official APR Plus dealer! APR Plus is performance engine software for new Volkswagen vehicles. It is available directly from Volkswagen dealerships, can be financed within the purchase of the vehicle, and includes an APR Plus 5-year/60,000-mile limited powertrain warranty with roadside assistance. Read More

APR Presents a New and Improved Carbon Fiber Intake System

March 15th, 2017

intake_pq35_installed_005

The APR Carbon Fiber Intake System lets your engine breath! The stunning carbon fiber design rejects power-robbing heat from the engine bay and delivers an unrestrictive path for cold, dense air fed from outside of the engine bay. The system uses a high flow filter that provides excellent filtration without the restrictions, keeping the engine clean while optimizing power delivery. The system dramatically outflows the stock intake, sharpening throttle response and lessening strain on the turbocharger, all while supporting over 500 horsepower! The system installs in minutes, looks fantastic, delivers a sporty engine note, and is recommended at all stages of performance. Read More

O’Steen Volkswagen is Now an Official APR Plus Dealer!

March 15th, 2017

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O’Steen Volkswagen is now an official APR Plus dealer! APR Plus is performance engine software for new Volkswagen vehicles. It is available directly from Volkswagen dealerships, can be financed within the purchase of the vehicle, and includes an APR Plus 5-year/60,000-mile limited powertrain warranty with roadside assistance. Read More

C360R RETURNS TO PIRELLI WORLD CHALLENGE WITH PFAFF AUDI RS 3 LMS USA CLUBSPORT

March 7th, 2017

20170306_RS3_TCR_PR

Team driver Paul Holton to helm next-generation Audi Sport customer racing car in PWC Touring Car class

TORONTO, ON — C360R (Compass Racing) returns to Pirelli World Challenge competition with a brand new Touring Car program featuring the recently-announced Audi RS 3 LMS USA Clubsport in partnership with Pfaff Automotive Partners. Floridian Paul Holton has been engaged to helm the car, which has support from AlphaClone, AERO Paint, Audi Genuine Parts, Audi Tire Center and APR.

“We’re really excited to be working with C360R on this program,” remarked Pfaff Motorsports Manager Steve Bortolotti. “This is a natural progression of a relationship that started a number of years ago with their Audi effort with the S3, R8 and TT RS and has grown to include their McLarens as well.

C360R’s Team Principal, Karl Thomson, was equally enthusiastic. “Pfaff has been a simply incredible partner over the past few seasons, and we’re grateful to have the opportunity to be one of the first teams to compete with this new Audi RS 3 LMS.”

Holton is a natural fit for the program, having competed last season in the Audi TT Cup in Europe. The spec car used …

APR Presents the 3.0 TFSI Ultracharger Throttle Body System!

March 6th, 2017

ULTRACHARGER-graphic

The APR Ultracharger System dramatically increases horsepower and torque, and maximizes the power potential of the 3.0 TFSI. It removes a massive pre-supercharger restriction, allowing uninterrupted airflow into the supercharger for up to an astonishing 542 HP with APR’s Supercharger and Crank Pulleys. Stunning carbon fiber and smooth cast-aluminum adorn the system, creating a clean and simple install that looks just as powerful it is. Finally, APR’s innovative Ultracharger ECU Upgrade delivers a smooth and exciting driving experience, and it is included as a free upgrade to all who own an APR Stage II ECU Upgrade. (North America Only at this Time) Read More

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Phone: (800) 680-7921 Local Phone: +1 (334) 502-5181 Fax: (334) 502-5180 Address: APR LLC, 4800 US HWY 280 West, Opelika, AL 36801

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