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Returns Policy
Order History and Tracking
You can view your order history, check the status of your order, and track your order by logging into your account and viewing your orders. From here you can select "Orders Details" on an order to view its status and tracking information.
Shipping
APR offers free shipping on orders over $149.
Free Shipping only offered via ground to the contiguous US on orders over $149, excludes clearance parts and oversized packages.
Please note we ship orders only to US addresses. Shipping & Handling and sales tax are charged where applicable. They are calculated after shipping information is entered.
If your order does not meet UPS ship requirements it will ship LTL carrier.
Shipments are processed Monday through Friday from 8AM to 3PM CST excluding Holidays. Orders received outside of normal shipment hours will be processed on the next business day.
Order Cancellations
Before it is processed for shipment, you can cancel your order by contacting customer service at +1 (334) 502-5181 or email [email protected]
Notes:
- If payment for your order has not been processed, it will be canceled and no charge will be made against your account.
- If the payment was processed, you will receive a refund for the canceled items.
Warranty Information
All items on this site (www.goapr.com) are warranted to be free from defects in the materials and workmanship prior to installation. Warranty is only applicable to the original owner. This warranty does not cover labor, misuse, faulty installation, failure of related parts or parts purchased other than from APR, LLC. Please call for specific warranty information on each product. Each manufacturer may supply different timeframes for their products. APR does not support warranty claims on grey market sales. For any questions regarding you APR warranty email [email protected].