back Chip Tuning and Warranty FAQs These FAQ's about chipping will help to clarify some of the myths and misconceptions about chipping your Porsche Turbo car. These are the most commonly asked questions by people wishing to chip their car: Will it void my warranty? Yes and No: according to the Magnuson-Moss Warranty Act: "No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name..." (15 U.S.C. 2302©) So basically, if you have a warranty claim, the dealer (or warrantor) must prove that the part that you modified directly caused the failure. For example, if you chipped your car and the exhaust falls off, then the car is still under warranty. Of all of the chips that APR, LLC has sold, as well as pretty much all other chip manufacturers, there just really aren't any problems in chipping the car. Your Porsche was so well engineered, that you really are not stressing anything that was not designed to take the changes that a chip produces. Won't my dealer know that my car is chipped? No, all APR recalibrations are undetectable. With the ability to switch into exact OEM programming with your cruise control the dealership will have no interference in the diagnosis of your vehicle should the need arise nor have any indication that anything has been modified. Why should I choose APR? Because we are the best at what we do. There are several reasons to GO APR over other companies. First, we are the only Audi/VW/Porsche aftermarket design firm in the US with engineers on staff (we have ten of them). Second, we only tune Porsches, Audis, and Volkswagens (not Volvos, BMW's, Hondas, etc...). Third, we have completely reverse-engineered the entire Bosch Motronic Engine Management System. We can safely say that we probably know the system better than anyone in the world (except Bosch, of course). Finally, we always strive to provide the best customer service and support possible with a staff of professional sales engineers and technical support engineers. What all is included with the chip? All chips that we sell here at APR include the following: Lifetime Warranty against defects in the software/soldering 30-Day Money Back Guarantee Free Upgrades Free Upgrades and Updates You offer free upgrades, what are they? Like Porsche(or any software company for that matter), new software versions are occasionally released by APR. The APR software upgrades are based on the latest version of the factory software, and represent the latest iteration of our continually improving software. How do I go about getting a chip? You can visit one of our distribution network for professional installation while you wait (Find a Dealer) or you can remove your DME/ECU from your vehicle and send it to us and we will return your ecu the same day. Please print and fill out the APR Online Order Form found here and include it in the box with your ECU/DME. Can I get my chip socketed? Sorry, no. Since sockets cannot be made as reliable as a soldered chip, APR will not sell an ECU with one. All APR chip upgrades use soldered encryption boards, which serve several purposes. First, it keeps prying eyes out of our software and prevents lesser companies from copying the chip and degredating the product. Secondly, the encryption board prevents the dealer from flash programming the ECU. Also, encryption boards help keep APR software from being undetectable to a dealers VAG diagnostic tool. How do I send my ECU to you? Factory ECU's are pretty durable. Just wrap them in bubble wrap and put them in a good sturdy box, and they will be fine. There isn't a need for over packing them. We recommend that you send your ECU to us via INSURED Fed-Ex or UPS.